Last updated: 10/14/2026

General Conditions of the Contract: All Group Excursions from the CONTRACTED PARTY comply with the General Travel Conditions set forth in this contract. Other travel packages, Maritime Cruises, and International Trips comply, in addition to these, with the specific conditions described in their respective programs, which will be made available to the CONTRACTING PARTY electronically at the time of contracting and will become part of this instrument.

About the Price: For the acquisition of the services described in this contract, the CONTRACTING PARTY will pay the CONTRACTED PARTY the amount specified in the “Purchase Summary” and in the “Payment Method” contained in this document.
Late payment of installments will incur a fine of 2% (two percent), interest of 1% (one percent) per month, and monetary correction by the IPCA. After 5 (five) days from the due date, the debt may be included in credit protection agencies, upon prior notification to the CONTRACTING PARTY, and after 10 (ten) days, it may be forwarded for protest.
The CONTRACTING PARTY is aware and agrees that, in the case of installment payment, credit will only be granted upon approval of registration. It also declares awareness and agreement with any assignment of credits and/or transfer of endorsed titles resulting from financing obtained for the execution of the contracted trip, under the terms of articles 286, 287, and 290 of Law No. 10.406/2002 (Civil Code), of which it will be duly notified.
Default on any installment will be subject to collection, and if not regularized within 5 (five) days after notification, it will allow the CONTRACTED PARTY to cancel the contracted services before the trip begins, applying the penalties provided for in the Specific Cancellation Conditions.
The price of the trip includes exclusively the services and fees described in this instrument, and any other expenses, such as meals not included, drinks, tips, optional tours, personal expenses, and local taxes not mentioned, will be the responsibility of the CONTRACTING PARTY.

About the Reservation and Payment: The reservation request must be made in writing, including electronically (email or WhatsApp), accompanied by a down payment corresponding to 20% (twenty percent) of the package price per passenger.
For last-minute reservations, considered those made less than 10 (ten) days before the boarding date, the down payment will be at least 50% (fifty percent) of the program price.
The balance must be paid according to the payment method established in this contract. Failure to pay will observe the provisions in the clause “About the Price,” applying, in case of cancellation, the penalties provided for in the Specific Cancellation Conditions.
When contracting is done through a Travel Agency or Promoter, payments will only be considered settled when effectively received by the CONTRACTED PARTY or made by the means indicated by it. If the Agency or Promoter does not pass on the amounts received, the CONTRACTED PARTY will notify the CONTRACTING PARTY and take appropriate measures against the Agency or Promoter, ensuring its right of recourse for the losses suffered.
The price of the trip is guaranteed from the confirmation of the reservation with the payment of the down payment. The values of programs quoted in foreign currency will be converted to reais at the exchange rate in effect on the date of each payment, as informed in the respective program. Taxes and fees created or increased by government determination after contracting may be passed on to the CONTRACTING PARTY, upon proof.

Specific Conditions of the Operator: The CONTRACTED PARTY is not responsible for problems, losses, or damages resulting from fortuitous events or force majeure, under the terms of article 393 of the Civil Code, such as strikes, civil disturbances, quarantines, epidemics and pandemics, determinations by government authorities, roadblocks, airports or ports, natural phenomena (earthquakes, hurricanes, floods, landslides, avalanches), as well as delays, modifications, and cancellations of transport due to weather conditions or air traffic control, over which the CONTRACTED PARTY has no power of prediction or control. In these situations, the CONTRACTED PARTY will provide the CONTRACTING PARTY with possible assistance for reorganizing the trip, with any additional costs eventually generated being the responsibility of the CONTRACTING PARTY, unless covered by the contracted insurance.
For technical-operational reasons, the CONTRACTED PARTY may make necessary changes to itineraries, schedules, means of accommodation, and other services, always ensuring services of equivalent or superior category to those contracted. In case of substantial alteration of the program, the CONTRACTING PARTY may choose to accept it or cancel the trip with a full refund of the amounts paid.
If necessary to ensure the operation of the program, the CONTRACTED PARTY may change the boarding date by up to 1 (one) day more or less than the original date, informing the CONTRACTING PARTY in advance, who may choose to accept the change or cancel their reservation with a full refund of the amounts paid.
Changes in dates, times, flights, or routes made by airlines or other carriers are the responsibility of these and follow the applicable regulations, especially ANAC Resolution No. 400/2016. In these cases, the CONTRACTED PARTY will notify the CONTRACTING PARTY as soon as it is informed and will seek to adapt the other services of the program (accommodation, transfers, and tours) to the new date or time. Any additional costs resulting from this adaptation will be informed in advance to the CONTRACTING PARTY, who may choose to:
a) accept the change, bearing the additional costs informed; or
b) cancel the trip, in which case the value of the airline ticket will be refunded according to the rules and deadlines of the airline, and the other services will be refunded according to the amounts effectively refunded by the respective suppliers, deducting the costs already paid and non-recoverable, upon proof.

Local Tours/Excursions: The local tours included in the program are subject to reconfirmation by the local operator up to 5 (five) days before the start of the trip. If any tour is canceled by the local operator, the CONTRACTED PARTY will offer a similar tour during the trip or, if not possible or not accepted by the CONTRACTING PARTY, will refund the amount corresponding to the tour not carried out.
The CONTRACTED PARTY reserves the right to cancel the trip if the number of passengers does not reach the minimum of 15 participants, necessary for the execution of the program, notifying the CONTRACTING PARTY at least 30 days before the boarding date. In this case, the CONTRACTING PARTY may choose to:
a) full refund of the amounts paid;
b) transfer to another date of the same trip; or
c) transfer to another destination, among the options offered by the CONTRACTED PARTY.
In cases “b” and “c,” if there is a higher price difference, this must be paid according to the payment conditions of the new program; if there is a lower difference, this will be refunded to the CONTRACTING PARTY or kept as credit, at their choice.

Requests for Changes: Change requests made by the CONTRACTING PARTY after the confirmation of the reservation, such as changes in date, destination, type of accommodation, or passenger name, will be subject to availability and the fees and penalties charged by suppliers, which will be informed in advance to the CONTRACTING PARTY. Changes in date or destination will be considered cancellations, applying the penalties provided for in the Specific Cancellation Conditions.

Presentation for Boarding: The CONTRACTING PARTY must present for boarding with the required documentation, at the locations informed by the CONTRACTED PARTY, strictly observing the following times:
a) Road trips: at the boarding time informed by the CONTRACTED PARTY. The bus will wait a maximum of 15 (fifteen) minutes after this time;
b) Domestic flights: at least 3 (three) hours before the departure time of the flight indicated on the airline ticket or in the message sent by the CONTRACTED PARTY via WhatsApp;
c) International flights: at least 4 (four) hours before the departure time of the flight indicated on the airline ticket or in the message sent by the CONTRACTED PARTY via WhatsApp;
d) Maritime cruises: at the presentation time at the port indicated on the voucher issued by the shipping company;
e) Train trips: at the time indicated on the corresponding ticket or voucher.
Failure to appear at the indicated time and place will characterize a no-show, applying the provisions in the clause “No Show and Abandonment of the Trip.”

Accommodation: The check-in and check-out times of apartments and cabins follow the policy of each means of accommodation or shipping company, generally being check-in from 2 PM to 4 PM and check-out until 10 AM to 12 PM. Early check-in or late check-out is subject to availability and any additional charges from the hotel, which will be the responsibility of the CONTRACTING PARTY.
The double apartment may have a double bed or separate beds, depending on the hotel's availability, and the CONTRACTING PARTY may express their preference at the time of booking, without guarantee of fulfillment. The triple or quadruple apartment may consist of an extra bed, folding bed, or sofa bed, which reduces the internal space of the apartments.

Accommodation for Unaccompanied Passengers: The passenger traveling unaccompanied must choose, at the time of booking, one of the following modalities:
a) Individual apartment (single): upon payment of the individual supplement informed in the travel program;
b) Shared apartment: the CONTRACTED PARTY will seek to allocate the passenger with another unaccompanied passenger of the same sex who has made the same choice. The passenger declares to be aware that they will share the apartment with a person they possibly do not know, indicated exclusively based on this availability.
Allocation in a shared apartment depends on the existence of another passenger in the same condition and is not guaranteed by the CONTRACTED PARTY. If there is no available roommate, the passenger will be accommodated in an individual apartment, and the individual supplement will be their sole responsibility, being communicated by the CONTRACTED PARTY as soon as the absence of a roommate is confirmed.
The CONTRACTED PARTY is not responsible for the affinity, coexistence, or compatibility of habits among passengers sharing the apartment. If, during the trip, any of the passengers requests a change to an individual apartment or another apartment, re-accommodation will depend on the hotel's availability, and all additional costs incurred, including the individual supplement, will be the sole responsibility of the passenger requesting it. The passenger remaining in the original apartment will not incur any additional cost.
If the change results from inappropriate conduct by one of the passengers, such as disrespect, harassment, threats, or behavior that compromises the safety or well-being of the other, the costs of re-accommodation will be charged to the passenger at fault, without prejudice to other measures provided for in this contract.
It is recommended that valuable items and documents be kept under personal custody or in the hotel safe, with the CONTRACTED PARTY not being responsible for losses or misplacements of items left in the shared apartment.

Meal Plan: The meals included in the trip are exclusively those described in the travel program. When included, breakfast follows the standard of each means of accommodation, which may vary in type, variety, and service time. Unless expressly indicated in the program, drinks served during lunches and dinners are not included and are the responsibility of the CONTRACTING PARTY.
Passengers with dietary restrictions, allergies, or specific diets must inform the CONTRACTED PARTY at the time of booking. The CONTRACTED PARTY will pass the information to the suppliers, but cannot guarantee compliance, which will depend on the availability of each hotel or restaurant.

Tours: The tours may be conducted in private service for the group or in regular tourism service, shared with other passengers, in a vehicle of appropriate size for the number of participants. The order, days, and times of the tours may be changed by the CONTRACTED PARTY or the local operator due to weather conditions, traffic, operation of attractions, or safety, always maintaining, whenever possible, all tours provided for in the program.

Punctuality in Tours and Transfers: The transfer driver or the group's vehicle will wait for the passenger at the departure location for up to 15 (fifteen) minutes after the time scheduled in the itinerary or informed by the guide. In case of delay exceeding this period due to reasons attributable to the passenger, the service will be performed without their presence, and there will be no refund for the lost service, and any costs for the passenger to join the group or reach the destination will be their responsibility. In case of unforeseen events, the passenger must immediately inform the guide or the CONTRACTED PARTY.

Luggage: The CONTRACTING PARTY is entitled to transport 1 (one) suitcase of up to 23 kg and 1 (one) piece of hand luggage per passenger on road trips and transfers. Luggage exceeding this limit may be refused or subject to additional charges, depending on the vehicle's capacity. In air, maritime, and rail transport, the rules of each company prevail.
It is recommended that all luggage be labeled with a tag containing the passenger's name and phone number.
Air, maritime, and rail transport: the responsibility for checked luggage lies with the carrier. In case of damage, violation, or loss, the passenger must register the complaint immediately, still at the airport, port, or station, with the company, and inform the guide or the CONTRACTED PARTY, who will provide the necessary assistance.
Road trips and transfers: in case of damage or loss of luggage stored in the vehicle's luggage compartment, the passenger must immediately inform the guide at the time of disembarkation to register the occurrence. Hand luggage and items taken inside the vehicle remain under the custody and responsibility of the passenger.
Valuable items and documents: the CONTRACTED PARTY is not responsible for loss, theft, or robbery of documents, money, jewelry, electronics, and other valuable items kept under the passenger's custody during the trip, including in apartments, common areas of hotels, restaurants, and tourist attractions. It is recommended not to carry high-value items; if necessary, transport them in hand luggage and use the hotel safe, checking the hotel's liability conditions in case of burglary.
The passenger should not leave luggage unattended in hallways, receptions, or common areas of hotels, except when handed directly to the guide or a hotel employee responsible for collection.
It is recommended to purchase luggage insurance, and the passenger should check in advance the coverages and exclusions of the policy.

Optional Tours: The tours, visits, tickets, and restaurants indicated as optional in the travel program, on the website, or in the promotional materials of the CONTRACTED PARTY are not included in the package price.
When contracted directly by the passenger with third parties, they constitute mere suggestions from the CONTRACTED PARTY, which is not responsible for their operation, quality, or safety.
When offered by the CONTRACTED PARTY or by its guide during the trip, the optional tours will have price, payment method, minimum number of participants, and cancellation conditions informed at the time of the offer, and may not be carried out if they do not reach the minimum number, in which case the amounts paid will be fully refunded.
Passengers who do not participate in the optional tours will have free time, with no right to any refund or compensation.

No Show and Abandonment of the Trip: The absence of the CONTRACTING PARTY at the location, date, and time of boarding (no-show), as well as the abandonment of the trip before the scheduled end date, will imply the retention of amounts corresponding to the costs and operational expenses already paid or committed by the CONTRACTED PARTY to suppliers, such as transport, accommodation, tours, guides, and insurance, with the retention possibly reaching the total value of the package. If there is an outstanding balance, the CONTRACTING PARTY must settle it under the contracted conditions.
In case of abandonment of the trip, there will be no refund for unused services, and the expenses for early return and other resulting costs will be the responsibility of the CONTRACTING PARTY, unless covered by the contracted insurance.
In exceptional situations duly proven, such as the death of a first-degree relative or hospitalization of the passenger, the CONTRACTED PARTY will seek to recover amounts from suppliers, refunding the CONTRACTING PARTY the amounts effectively refunded by them.

Specific Cancellation Conditions: Cancellation is understood as the withdrawal by the CONTRACTING PARTY from the trip or any contracted service, as well as the change of dates or destination. Cancellation requests must be made in writing to the email vivencias@vivenciasoperadora.com.br, considering the date of receipt of the request for calculating the advance notice.
Right of Withdrawal: In contracts made outside the commercial establishment of the CONTRACTED PARTY (internet, WhatsApp, or phone), the CONTRACTING PARTY may withdraw from the contract within 7 (seven) days from the signing of this contract, with a full refund of the amounts paid, provided that the withdrawal occurs before the start of the trip, under the terms of article 49 of the Consumer Defense Code.
Penalties: Outside the case of withdrawal, considering that the services are contracted and paid in advance by the CONTRACTED PARTY to suppliers, the following penalties will be applied, calculated on the total value of the contract, according to the advance notice of the request in relation to the start date of the trip:
a) Up to 90 days before: 6% (six percent);
b) From 89 to 30 days before: 35% (thirty-five percent);
c) From 29 to 10 days before: 50% (fifty percent);
d) Less than 10 days before: 100% (one hundred percent).
The above penalties will be increased by the fines and cancellation fees for airline, rail, and maritime tickets already issued, according to the fare rules of each company. Withdrawal after the start of the trip will be governed by the clause “No Show and Abandonment of the Trip.”
Refund: The amounts to be refunded, already deducted the penalties, will be returned to the CONTRACTING PARTY within 30 days from the cancellation request, in the same payment method or by bank transfer.
Non-refundable Tickets: Train and maritime and river transport tickets, such as ferries, hydrofoils, and barges, are non-refundable. Similarly, airline tickets issued at group rates may be non-refundable or have their own cancellation and change rules, according to the policy of each airline, informed in the travel program or at the time of contracting. In these cases, in case of cancellation, the full value of the ticket will be retained, in addition to the penalties provided for in this clause.
Passenger Replacement: Instead of canceling, the CONTRACTING PARTY may request the replacement of the passenger by another person. The replacement will depend on prior consultation and acceptance by all involved suppliers, such as airlines, hotels, reception services, museums, and attractions, and will only be effective if all authorize it. If possible, cancellation penalties will not be applied, and the CONTRACTING PARTY will be responsible for the fees, fare differences, and costs charged by suppliers, including the eventual issuance of a new airline ticket when the company does not allow the name change. If the replacement is not possible, the cancellation penalties provided for in this clause will apply.

Documents to be Provided by the CONTRACTED PARTY: The travel voucher, containing the confirmation of the reservation and the contracted services, will be automatically issued by the CONTRACTED PARTY's reservation system and sent to the CONTRACTING PARTY after payment confirmation.
After full payment of the contract, the CONTRACTED PARTY will send the CONTRACTING PARTY, by email or WhatsApp, up to 5 days before boarding, the other information and documents necessary for the trip, such as:
a) detailed itinerary;
b) location, date, and time of boarding;
c) airline, maritime, or rail tickets, when applicable;
d) information about the assistance insurance, when contracted;
e) name and contact of the guide responsible for the group.
The CONTRACTING PARTY must check the data contained in the received documents, especially names, dates, and times, and communicate any discrepancies to the CONTRACTED PARTY within 48 (forty-eight) hours of receipt.

Documentation Responsibility of the CONTRACTING PARTY: The CONTRACTED PARTY will inform in the program of each trip the documents required for the destination. The obtaining, validity, and regularity of personal documents are the sole responsibility of the passenger, observing:
a) National trips: official identification document with photo, original and in good condition, such as Identity Card (RG), National Identity Card (CIN), or valid National Driver's License (CNH);
b) Trips to Mercosur countries and associated countries: valid passport or original Identity Card (RG or CIN), in good condition, preferably issued less than 10 (ten) years ago, with CNH not being accepted;
c) Other international trips: passport with the minimum validity required by the destination country, generally 6 (six) months from the return date, in addition to vaccination certificates and other applicable sanitary and migratory requirements;
d) Minors: in addition to the identification document, the travel authorization required by law, under the terms of the Statute of the Child and Adolescent and the resolutions of the National Justice Council, when the minor does not travel accompanied by both parents or legal guardians.
Visas and Entry Authorizations: The obtaining of the visa or electronic entry authorization required by the destination country, or by the connecting countries, is the sole responsibility of the CONTRACTING PARTY, including gathering the documentation, scheduling, attending interviews, and paying consular fees. It is the responsibility of the CONTRACTING PARTY to initiate the process with sufficient advance notice to obtain the visa before the boarding date. The granting of the visa is a sovereign decision of the authorities of the destination country, and the CONTRACTED PARTY has no influence or responsibility over its approval, timing, or refusal. The denial or failure to obtain the visa in a timely manner does not exempt the CONTRACTING PARTY from contractual penalties, applying the Specific Cancellation Conditions, considering the date on which the CONTRACTED PARTY is notified.
The impossibility of boarding or the impediment of entry at the destination due to lack, irregularity, or expiration of documentation, including visa, will be the responsibility of the CONTRACTING PARTY, applying the provisions in the clause “No Show and Abandonment of the Trip.”

Travel Insurance: On overnight trips, the CONTRACTED PARTY offers, as a courtesy and at no additional cost to the CONTRACTING PARTY, a Basic Assistance Insurance, issued by an insurer regulated by SUSEP, for passengers up to 85 (eighty-five) years old, whose coverages, limits, and exclusions are stated in the insurer's information, sent along with the boarding documentation. As it is a courtesy, its eventual non-use or refusal does not generate the right to a discount on the trip price.
On 1 (one) day tours (round trips), no insurance is included, not even as a courtesy. In these cases, purchasing insurance is optional, which can be done through the CONTRACTED PARTY, upon additional payment, or directly by the CONTRACTING PARTY with the insurer of their choice.
On trips to destinations that require insurance with minimum coverage, the courtesy insurance offered by the CONTRACTED PARTY will meet the minimum coverage required by the destination country.
The CONTRACTING PARTY who wishes for coverages superior to those of the courtesy plan, as well as the passenger over 85 (eighty-five) years old, who is not covered by the courtesy plan, may opt for the purchase of a specific plan through the CONTRACTED PARTY, upon additional payment, or directly with the insurer of their choice. In destinations that require insurance, the purchase of this specific plan by passengers over 85 (eighty-five) years old will be mandatory, and the policy must be presented before boarding.
The analysis and payment of claims and refunds are the sole responsibility of the insurer, and the CONTRACTED PARTY is responsible for assisting the passenger in filing a claim.
By accepting this contract, the CONTRACTING PARTY declares to be aware of the limits of the courtesy plan, the absence of insurance on 1 (one) day tours, and that medical, hospital, removal, luggage loss, and other unforeseen expenses exceeding the coverages of the insurance, or that are not covered due to lack of insurance, will be their sole responsibility.

Geolocation Monitoring and Identification Photograph: The CONTRACTING PARTY declares to be aware that the CONTRACTED PARTY uses its own group monitoring application (“Guide App”), accessed by the passenger through their cell phone browser, through which the geographical location (geolocation) of the passenger may be collected during the trip.
a) Sharing geolocation is optional and depends on the express authorization of each passenger in the app itself, which may be refused or revoked at any time, without any cost, penalty, or harm to the provision of contracted services.
b) Once authorized, the geolocation will be shared while the app page is open in the passenger's cell phone browser, until the trip is concluded by the CONTRACTED PARTY or until revoked by the passenger, and will be used exclusively for: (i) safety and physical integrity of passengers; (ii) control of boarding, disembarking, and meeting points; (iii) locating the passenger in situations of delay, misalignment, unforeseen events, or emergencies. Closing the page or browser interrupts the sharing.
c) At the time of boarding and/or check-in, a photograph of the passenger will be taken, intended exclusively for their identification by the guide and the CONTRACTED PARTY's team during the trip, and its use for advertising or disclosure purposes without specific and separate authorization is prohibited.
d) The location data and photographs will be accessed only by the guides and authorized team of the CONTRACTED PARTY, and will not be sold or shared with third parties, except when necessary for emergency assistance, compliance with legal obligations, or determination by a competent authority.
e) The processing of this data will observe Law No. 13.709/2018 (General Data Protection Law – LGPD). The data will be stored with adequate security measures and deleted within 5 (five) days after the end of the trip, except for data related to occurrences recorded during the trip, which may be kept for the time necessary for their investigation, and other legal hypotheses of conservation.
f) The passenger may, at any time, request information, correction, or deletion of their data by email vivencias@vivenciasoperadora.com.br.
g) The passenger who chooses not to authorize, revoke the sharing of geolocation, or close the app page declares to be aware that this may limit the CONTRACTED PARTY's actions in location and assistance during the trip, committing to strictly adhere to the schedules and meeting points informed by the guide, and the CONTRACTED PARTY cannot be held responsible for consequences arising from this choice.
h) When the passenger is a minor, the authorization provided in this clause will be given by their legal guardian, signatory of this contract.

Image Use Authorization: The CONTRACTING PARTY authorizes, free of charge, the CONTRACTED PARTY to use their image and voice captured in photographs and videos recorded during the trip (tours, meals, accommodation, and other group activities), for institutional and promotional disclosure of the CONTRACTED PARTY on its social networks (Instagram, Facebook, and similar), website, and printed and digital materials.
a) The authorization is granted without limitation on the number of publications, for an indefinite period, in national and international territory, and may be revoked at any time under the terms of item “c,” being prohibited any use that offends the honor, dignity, or reputation of the passenger.
b) The CONTRACTED PARTY will not sell the images to third parties.
c) The passenger may, at any time, request the removal of publications in which they appear by email vivencias@vivenciasoperadora.com.br, committing the CONTRACTED PARTY to remove them within 15 (fifteen) business days from the channels under its control. Materials already printed or distributed and shares made by third parties are not covered by this obligation.
d) When the passenger is a minor, the authorization will be given by their legal guardian, signatory of this contract.
e) If the passenger does not authorize the use of their image, they must communicate this to the CONTRACTED PARTY by email vivencias@vivenciasoperadora.com.br or through the official WhatsApp of the CONTRACTED PARTY, preferably up to 5 (five) days before boarding, so that the guides can be informed. From the communication, the CONTRACTED PARTY will not publish images in which the passenger is identifiable. The refusal does not generate any cost or harm to the contracted trip.

Complaints: Any problems in the provision of services must be communicated immediately to the guide during the trip, so that they can be resolved on-site whenever possible. Complaints after the end of the trip must be sent in writing to the CONTRACTED PARTY by email vivencias@vivenciasoperadora.com.br, preferably within 30 (thirty) days, under the terms of article 26, item I, of the Consumer Defense Code, accompanied by the documents and information that substantiate them. The CONTRACTED PARTY will respond within [10] business days from receipt.

Understanding of the Conditions and Electronic Acceptance: The CONTRACTING PARTY declares to have read and understood the general conditions of this contract and the specific conditions of the acquired program, agreeing with all its clauses. When the sale is made through a Travel Agency or Promoter, they also declare to have read, understood, and informed the CONTRACTING PARTY of the terms of this contract.
The CONTRACTING PARTY who makes the contract on behalf of other passengers declares to be authorized by them and commits to inform them of all the conditions of this contract, including the clauses on Geolocation Monitoring, Image Use Authorization, and Travel Insurance, being responsible before the CONTRACTED PARTY for the obligations assumed in their name.
The acceptance of this contract electronically, whether by digital signature, agreement click on a link sent by the CONTRACTED PARTY, or confirmation by email or WhatsApp, has full legal validity and produces the same effects as a physical signature, under the terms of current legislation.

Jurisdiction: The jurisdiction of the District of São Bernardo do Campo/SP is elected to resolve any doubts and disputes arising from this contract, reserving the right of the CONTRACTING PARTY to choose the jurisdiction of their domicile, under the terms of article 101, item I, of the Consumer Defense Code.